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Accessibility statement for Set up a limited company and register for Corporation Tax service

This accessibility statement explains how accessible this service is, what to do if you have difficulty using it, and how to report accessibility problems with the service.

This service is part of the wider GOV.UK website. There is a separate accessibility statement for the main GOV.UK website.

This page only contains information about the Set up a limited company and register for Corporation Tax service, available at https://www.tax.service.gov.uk/register-your-company.

Using this service

The Company Registration Service is to register your company with Companies House. You will be registered for Corporation Tax at the same time. You’ll get a ‘certificate of incorporation’. This confirms the company legally exists and shows the company number and date of formation. You can also use this service to register for PAYE to tell HMRC you’re employing staff (including yourself if you’re the only director) or continue an application if you’ve already started registering.

This service is run by HM Revenue and Customs (HMRC). We want as many people as possible to be able to use this service. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Some people may find parts of this service difficult to use:

  • The menu does not behave as expected when navigating iOS.
  • The colour contrast fails to meet WCAG 2.1 AA guidelines for contract minimum.

What to do if you have difficulty using this service

You can contact HMRC for extra support if you need help with filling in forms or getting a different format, like large print, audio recording or Braille.

Reporting accessibility problems with this service

We are always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, report the accessibility problem.

If you are not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) or the Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland.

Contacting us by phone or getting a visit from us in person

We provide a text relay service if you are deaf, hearing impaired or have a speech impediment.

We can provide a British Sign Language (BSL) interpreter, or you can arrange a visit from an HMRC advisor to help you complete the service.

Find out how to get extra support from HMRC.

Technical information about this service’s accessibility

HMRC is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non‐accessible content

The content listed below is non-accessible for the following reasons.

Non‐compliance with the accessibility regulations

On one page, a visual heading has not been marked up as a heading for screen reader users. This means they are unable to view the page in the same way as a sighted user. This fails WCAG 2.1 Success Criterion 1.3.1 (Info and Relationships). This will be fixed by 31 March 2023.

A decorative image has been assigned alternative text which reads as ‘[Image of Memorandum of Association front cover]’.This may be confusing for screen reader users as it is not clear what the image represents. This fails WCAG 2.1 Success Criterion 1.1.1 (Non-text Content). This will be fixed by 31 March 2023.

On one page, when multiple checkboxes are selected, they expand to reveal a further input to add the user’s details. However, the other inputs on the page turn a light grey colour. This may affect low-vision users who may find difficulty in distinguishing the grey text against the white background. This fails WCAG 2.1 1.4.3 (Contrast minimum). This will be fixed by 31 March 2023.

When one page is set to reflow settings, the text adjacent to the radio button spills off the page. This issue may affect low- vision users who use reflow settings to view web pages from being able to clearly read the content. This fails WCAG 2.1 Success Criterion 1.4.10 (Reflow). This will be fixed by 31 March 2023.

How we tested this service

The service was last tested on 31 August 2021 and was checked for compliance with WCAG 2.1 AA.

The service was built using parts that were tested by the Digital Accessibility Centre. The full service was tested by HMRC and included disabled users.

This page was prepared on 25 November 2021. It was last updated on 18 November 2022.

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