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About the complaint
Details of the person on whose behalf you're making this complaint
About the employer
Complaint details
Additional information
About you
Contact details
Contacting about the complaint
Summary

About the complaint

Who does your complaint relate to?

Select You if you are completing the form about yourself.

Select Others if you are completing the form about someone else. HMRC will not give you any updates about other people due to restrictions under the Data Protection Act 2018.

You

Others

Does your complaint relate to a specific worker?

Yes

Has this worker asked you to make this complaint?

Yes

About your work

Do you think your pay might be below the National Minimum Wage?

Yes

Are you supplied by an agency?

Yes

Are you worried about being forced to work more than an average of 48 hours per week, or are you seeking advice on night working time limits or health assessments for night workers?

Yes

Do you work in agriculture, forestry, food processing or shellfish gathering? (For example, do you process and package any produce derived from agriculture work, horticultural work, shellfish or fish?)

Yes

Do you work in shops, hotels, bars, restaurants, cafes, sports and leisure, residential care homes or consumer services?

Yes

We do not appear to have an option that suits your needs. You may find it helpful to visit the Acas online helpline for further information about your employment.

About the work

Is your complaint about an employer or agency not paying the National Minimum Wage?

Yes

Does your complaint relate to an agency or agencies?

Yes

Does the complaint relate to being forced to work more than an average of 48 hours per week, or are you seeking advice on night working time limits or health assessments for night worker?

Yes

Does your complaint relate to work in agriculture, forestry, food processing or shellfish gathering? (For example, is the work to process and package any produce derived from agriculture work, horticultural work, shellfish or fish?)

Yes

Does the complaint relate to work in shops, hotels, bars, restaurants, cafes, sports and leisure, residential care homes or consumer services?

Yes

We do not appear to have an option that suits your needs. You may find it helpful to visit the Acas online helpline for further information about your employment.

About this person's work

Do you think their pay might be below the national minimum wage?

Yes

Is the person you are completing this for supplied by an agency?

Yes

Does your complaint relate to being forced to work more than an average of 48 hours per week, or are you seeking advice on night working time limits or health assessments for night workers?

Yes

Do they work in agriculture, forestry, food processing or shellfish gathering? (For example, do they process and package any produce derived from agriculture work, horticultural work, shellfish or fish?)

Yes

Do they work in shops, hotels, bars, restaurants, cafes, sports and leisure, residential care homes or consumer services?

Yes

We do not appear to have an option that suits your needs. You may find it helpful to visit the Acas online helpline for further information about your employment.

Details of the person you're making this complaint for

First name

Last name

Do you think other workers' pay is affected?

Yes

About the employer or agency

It is important that you complete the employer details as fully and accurately as possible. If not provided we may be unable to process your complaint.

If the complaint is about an agency, give the details of the agency and not the employer. An agency worker is someone who is supplied by an agent (e.g an employment agency) to do the work for a third party.

Employer's or agency's name

Business name or trading name if different (optional)

Employer's or agency's business address

More than 10 address results found. Enter the property name or number.

Address not found. Try searching again or enter an address manually by selecting 'Enter the address manually'.

Postcode

Property name or number (optional)

Include your flat number if you have one

UK address

Search Results JSON

UK address

Address line 1

Address line 2 (optional)

Address line 3 (optional)

Town or city

Postcode

Address Type *HIDDEN DO NOT CHANGE

UPRN *HIDDEN DO NOT CHANGE

Do you still work for the employer or agency?

Yes

Does the person on whose behalf you are making this complaint still work for the employer or agency?

Yes

We need the information below to calculate whether you have been paid the National Minimum Wage. Without this, we may not be able to take your complaint forward.

How often does/did your employer or agency pay you?

Weekly

Monthly

We need the information below to calculate whether the person you are complaining about has been paid the National Minimum Wage. Without this we may not be able to take your complaint forward.

How often is/was the person you are complaining about paid by their employer or agency?

Weekly

Monthly

How many hours worked in this period?

What was your gross pay for this period

Gross pay is the amount you get paid before any deductions such as tax and NI are taken off

Complaint details

Tick the boxes that apply to your complaint.

Incorrect rates of National Minimum Wage/National Living Wage

Deductions from pay

Sleeping time

Unpaid travel time

Unpaid training time

Non payment of wages

Apprenticeship

Volunteer/Internships

Accommodation provided by employer

Failure to implement National Minimum Wage/National Living Wage uplift on time

Other

Provide a summary of your complaint

Tell us about your complaint, including details like the job title or role, type of business, hourly or daily rate and any other useful information to help us take your complaint forward.

Additional information

Do you have any documents, including contracts or terms and conditions, payslips, assignment notes, timesheets, emails, letters, etc?

Yes

Please keep hold of any documents you may have.

About you

Are you willing to give us your name?

We will not disclose your identity without your further consent.

Yes

If we are unable to contact you, we may not be able to deal with your complaint.

First name

Last name

Date of Birth

For example 20/03/2000

National Insurance number (optional)

It's on your National Insurance card, benefit letter, payslip or P60. For example, 'QQ 12 34 56 C'.

Contact details

Are you willing to give us your contact details?

Yes

If we are unable to contact you, we may not be able to deal with your complaint.

Contact method

Please supply as many as possible.

Telephone

Letter

Contact address

More than 10 address results found. Enter the property name or number.

Address not found. Try searching again or enter an address manually by selecting 'Enter the address manually'.

Postcode

Property name or number (optional)

Include your flat number if you have one

UK address

Search Results JSON

Contact address

Address line 1

Address line 2 (optional)

Address line 3 (optional)

Town or city

Postcode

Address Type *HIDDEN DO NOT CHANGE

UPRN *HIDDEN DO NOT CHANGE

Your email address

We take the security of personal information very seriously.

Email is insecure, so it’s very important that you understand the risks before you email us. We’ll not deal with you by email unless you tell us you accept the risks of doing so.

About the risks

The main risks associated with using email that concern HMRC are:

confidentiality and privacy – there’s a risk that emails sent over the internet may be intercepted and could be altered
correct email address – please ensure that you only give the email address that you want HMRC to use for corresponding with you
attachments could contain a virus or malicious code

Email security declaration

I confirm I have read, understood and accepted the risks of using email to correspond with HMRC. I am willing to send HMRC financial information by email and send and receive attachments by email.

Email address

You may opt out of using email at any time by letting us know. More information on HMRC's privacy policy.

Contact telephone number

If this is a UK landline or an international number, you must include the area or dialling code.

Best time to contact you (optional)

Are you willing for us to contact you to discuss this?

Being able to contact you allows us to get further details about your complaint. Complaints with more information are more likely to result in an employer investigation.

We will not disclose your identity without your further consent.

Yes

Contacting you about your complaint

Are you willing for us to contact you to discuss this?

Being able to contact you allows us to get further details about your complaint. Complaints with more information are more likely to result in an employer investigation.

We will not share any details of your complaint with your employer unless you agree to this.

Yes

Do you wish to remain anonymous to the employer or agency you are complaining about?

Yes

Check your answers

You can change any answer before sending your complaint.

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