Frequently asked questions

Do I need to enrol to use the National Direct Debit System (NDDS)?
Can I still pay by Direct Debit if my liability is due tomorrow?
What is a Direct Debit Instruction?
Can I re-use my Direct Debit Instruction (DDI)?
How do I arrange to pay by Direct Debit, if I cannot use Direct Debit online?
How do I notify HM Revenue & Customs I have changed my Bank or Building Society account?
What is a payment plan?
What is a budget payment plan?
What is a single payment plan?
What is a Tax Credit repayment plan?
What do I do if I want to amend or cancel a Tax Credit repayment plan?
Can I change my Direct Debit payment(s) once I have set up a payment plan?
Why can't I amend payments due within the next 3 working days?
What is The Direct Debit Guarantee?
What types of tax or liabilities can I pay by Direct Debit?
Can I save the Confirmation/Advance Notice when I have set up my Direct Debit payment?
Is Direct Debit payment the same as Online VAT Direct Debit?
Is Direct Debit payment the same as National Direct Debit Service/System (NDDS)?
If I submit my VAT Return by post can I pay it by Direct Debit payment?
As a VAT Annual Accounting Scheme trader can I use Direct Debit payment?
As a VAT Payment on Account (POA) trader can I use Direct Debit payment?