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FAQs
EC Sales Lists (ESL) FAQs
Can an agent submit an ESL on behalf of a client?
Can I complete my call-off stock via my ESL?
Can I use the online service to correct errors on my recent ESL submission?
Why am I losing data when I submit my online form?
Why has the system rejected my data when it is right?
Why are VAT registration numbers rejecting?
How do I create a Comma Separated Variable (CSV) file?
Why do I get the error message 'Upload rejected, file not in CSV or XML format'?
Why is my Comma Separated Variable (CSV) file uploading as a Nil Return, when it isn't?
Why do I get an invalid VAT number, '1E+08', on the Submission Summary of my Comma Separated Variable (CSV) uploaded file?
Why have I been logged out?