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Cymraeg
Frequently asked questions
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FAQs
Registration and Enrolment FAQs
I'm having problems logging in.
How do I get a User ID and password?
How do I register (sign up) as an Individual or Organisation?
How do I get an Activation Code?
Who do I contact if I don't receive my Activation Code?
What email address formats are accepted for use with HM Revenue and Customs systems?
I cannot activate my service as my Activation Code is lost/has expired?
What details do I need to register (sign up) for the Self Assessment online service?
What details do I need to register (sign up) for the Corporation Tax online service?
Why can't I activate the service?
Can I change my User ID or password?
How do i update my contact details?
I live abroad - can I still register (sign up) to use HM Revenue and Customs (HMRC) Online services?
Can I view the terms and conditions for HM Revenue and Customs Online services?
Can other people in my organisation use the PAYE for Employers Online Service on my behalf?
I registered and have used the Government Gateway before - can I still use it?
What details do I need to register (sign up) for the Stamps Taxes Online service?
What happens if I have forgotten my Stamp Taxes Online Reference Number (STORN)?
